How we can help you resolve and rebuild!
Mission Statement
Metropolitan Adjustment Bureau, established in 1972, is a Southern California-based, fully licensed and bonded, public adjusting firm. We solely represent the interest of the insured in the adjustment of claims for fire, theft, windstorm, vandalism, water, hurricane and earthquake damage.We act as the constant advocate and advisor for our clients' needs from the hours just following the loss all the way through the final settlement of their claims.
A total commitment to client satisfaction
The interest of our clients are fully covered by an "umbrella approach" which we utilize in settling all our claims, no matter the scope of service required. MAB consults clients during every step of the adjustment process. We are present at all meetings with insurance companies, their adjusters, experts and salvors, yet no settlement can ever be agreed upon without complete client approval.
While ensuring that our firm maintains its very "human face", it is also our aim to continue utilizing the cutting edge adjusting technology used in the field and in our offices that will assist us in settling our clients' claims well into the 21st Century.
The Metro folks have been thoroughly professional and have provided information regarding our policy that has allowed us to maximize the settlement received from our carrier. Because we have been represented by Metro, we have been able to focus our time and energies on the rebuilding of our cabin, not our loss.
Steve & Patty Powell
The Umbrella Approach
MAB utilizes an "umbrella" approach for settling our clients' claims. This means we keep a permanent set of professionals retained to proficiently handle any area of an insured's loss in which we ourselves do not do the hands-on work (this includes legal work and the physical restoration of your property).
Once you have signed on with MAB, we hit the ground running, immediately and systematically laying the foundation on which your settlement will be built:
- We swiftly arrange for your property to be secured and boarded up: preserving the contents, and avoiding liability exposure or further damage from theft or vandalism.
- Simultaneously, as needed, we waste no time in getting you into a hotel or temporary housing you may be entitled to per your insurance policy.
- By this time, we will have already notified your insurance company, facilitated the assignment of an adjuster to your claim, and set up our first meeting to assess the damage of your property.
Representation in your hour of need
This is just the beginning of a process we tailor to each insured's individual needs. Knowing the physical, emotional and financial strife a loss can bring to bear on our clients, we strongly believe that restoring stability to your life is the most important thing we can do for you while we get into the heart of the claim adjustment.
Next we bring in our wide range of experts (as needed), including contractors and restoration companies for walkthroughs, in an attempt to obtain the agreement of everyone as to the extent of the damage to the property and what will be needed to rehabilitate it.
.. my company experienced a devastating fire in August. Many different insurance adjusters were at the door wanting to represent me. I chose Metropolitan Adjustment Bureau through the recommendation of a friend. I have not been disappointed. Nate was a true professional and has been aggressive in dealing with the different insurance companies... I now understand why Metropolitan came so highly recommended.
Phillip Goerss
Exotic Life
Estimates are then prepared under our direction, by licensed general contractors. This is closely followed by MAB taking a complete inventory of every total loss item. From dish towels to heirloom furniture, from machine bearings to custom factory equipment, MAB has prepared thousands of inventories and makes sure no item, no matter how seemingly insignificant, is left off your claim.
In the case of suspected structural instability following a severe fire or earthquake, your property is inspected by an engineer or tested for hazardous materials as necessary. Your MAB adjuster then moves on to assemble the raw data and reports from all our sources to get a comprehensive overview of the loss.
At this point we work closely with you to put together detailed schedules for your loss of business or rental income claim and move swiftly into negotiations with your insurance company for the final settlement.
Cutting through the red tape on your behalf!
You have performed an invaluable service and we are so glad that we chose you to assist us in pursing our claim. Glenn was in full control of things. He made sure that as the insured, our interest is best protected. We got what we wanted in full.
Carol Boucher
So what exactly is an public insurance adjuster?
Simply stated, a public adjuster works exclusively on your behalf to move your loss through the maze of policy conditions, insurance company red tape and other procedures required to obtain a proper settlement, therefore, allowing you to restore your property as quickly as possible.
The adjuster that your insurance company assigns to your claim is there to assess the damages that his employer will cover, using all the skills and tools available to ensure the least cost and inconvenience to the insurance company.
With a licensed and bonded public adjuster, you can rest assured that you will receive a more advantageous and timely settlement than you would have obtained on your own.
Read an article on the history of a public adjuster
Contact us for more information on how we can assist in your insurance claim..
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