Industry Experts on Your Side –
Our Founders and Staff
Glenn Nahmias
President
Glenn joined Metropolitan Adjustment Bureau in September 1993 after graduating from the University of California, San Diego with a Bachelor of Arts in Communications. Like his father, Glenn is highly respected in the insurance claims business. He is a former President of CAPIA (California Association of Public Insurance Adjusters) and a member of NAPIA (National Association of Public Insurance Adjusters). Glenn is licensed in 11 states and he and the Metropolitan staff maintain impeccable relations with insurance company adjusters, who they regularly negotiate with, making it easier and simpler to reach favorable settlements quickly.
Nate Nahmias
Vice President
Nate has been a licensed public adjuster since 1956 and was associated with New York Public Adjusting Firms until 1972. At that time he formed Metropolitan Adjustment Bureau in Los Angeles. With over half-century of experience, he brings a thorough and comprehensive knowledge of insurance loss adjusting on the policyholder’s behalf. Nate’s specialties include large loss insurance claims focusing in commercial and residential claims, building and contents, loss of income, and business interruption calculations.
Miguel Paez
General Manager
Miguel has been a Public Adjuster since 1996. He oversees the Research and Development Department while assisting the Metropolitan Adjustment Bureau’s Vice President with direct marketing to prospective clients. Miguel has over 20 years experience in managing the direct marketing aspects of the public adjusting industry. He also speaks Spanish.
Deborah Hardy
Office Manager
Deborah is originally from Ohio, where she graduated from Lumen Cordium High School in Bedford. She proceeded to study criminal justice at Case Western Reserve University. Ms. Hardy has over 30 years’ extensive experience, knowledge and research in the legal field from her experience prior to joining the team at Metro in 2017. Deborah truly knows what it means to work hard for what you have in life, working her way from her first position as a receptionist to now finding herself as our office manager.
Scott Estrine
Senior Claims Adjuster
Prior to becoming a public insurance adjuster in August 1999, Scott served as a U.S. Army Unit Supply Specialist for a field artillery unit while stationed at Fort Hood, Texas. Scott attended and graduated from several Army academy courses and was honorably discharged, receiving the Army Commendation Medal and Army Achievement Medal for his service. Scott’s discipline, persistence and attention to detail are evident in the claims he adjusts. He takes great pride in the letters of recommendations he receives from clients. Scott has obtained extensive knowledge and experience needed to adjust claims effectively. He is proficient in Xactimate and is a long-time member of NAPIA.
Edward Filian
Senior Claims Adjuster
Prior to becoming a public insurance adjuster, Edward spent most of his professional career working in the entertainment industry. After almost 20 years in the industry, Edward was looking for a change of pace and found his niche as a public insurance adjuster. Edward is Metropolitan’s executive adjuster, handling large accounts across many states as well as local losses and natural disasters. His passion for helping others in their time of need makes him an asset to the Metropolitan team. Edward is also fluent in Armenian and proficient in Russian.
Jeffrey S. Sherman
Senior Claims Adjuster
Jeffrey earned a Bachelors Degree in Economics from California State University, Northridge and was a member of the Zeta Beta Tau Fraternity. Jeffery has worked in the insurance industry for over 20 years as a claims specialist, risk manager and litigation specialist. While working for State Farm Insurance for 15 years, he perfected complete claims handling including litigation. He has also worked for Farmers Insurance, Progressive Insurance and Unitrin Specialty, as well as being the litigation specialist for the country’s largest landscaping company, ValleyCrest Companies, Inc. Jeffrey also carries a license as a California broker/agent.
Nicholas Nguyen
Senior Claims Adjuster
After obtaining his Business Economic/Finance degree, Nicholas worked for large insurance companies of over 15 years. He joined Metropolitan Adjustment Bureau in January 2007. He’s successfully assisted clients in handling fire, hurricane, earthquake, flood, vandalism, theft, fire and water damage claims in the field of residential and commercial property throughout the United States. Nicholas is a member of National Association of Public Insurance Adjuster (NAPIA) and is involved with the Boy Scouts of America. He also speaks Vietnamese.
Manny Dinglas
Senior Claims Adjuster
Manny was born in the Philippines and moved to America at a young age. He grew up in Ventura County and received his double bachelor’s degrees in Elementary Education and Christian Theology at Southwestern Assemblies of God University in Phoenix, Arizona. He was an Elementary school teacher for several years and transitioned into the Insurance industry in 2007. He adjusted claims for multiple carriers including Mercury Insurance, State Farm, AAA of Southern California, and Ameriprise Insurance. Manny is a licensed public adjuster with professional certifications in the following; IICRC Certified (Water Restoration Technician), Xactimate Level 2 and ILX Construction Certificate.
Henry Nahabedian
Senior Claims Adjuster
Henry has been in the insurance and construction industries for over 25 years. With his educational background in engineering, Henry brings a vast knowledge base in resolving complex commercial and residential claims. Prior to joining Metropolitan Adjustment Bureau, Henry was involved in resolving major catastrophe claims around the United States. He is an experienced team player and seasoned claims adjuster with outstanding negotiation skills. During his time away from work, Henry is involved in the Armenian community in leadership positions. He also speaks Armenian, Spanish, Arabic, French, and Turkish.
Matthew Foster
Claims Adjuster
Matthew is San Fernando Valley born and bred. He began his career with Metropolitan in 2017 as a research and development assistant while completing his bachelor’s degree program in business management at California State University, Northridge. Matthew has since advanced to loss recovery consultant and public adjuster apprentice before becoming a fully licensed public adjuster. Matthew continued his education at the University of California, San Diego, and received a professional certificate from their project management department. He is also a member of the Project Management Institute, Los Angeles Chapter, and holds the CAPM and PMP Certificates. Matthew remains to be an asset to our team, using his professional and educational experience to assist and benefit our clients in a variety of areas.
Ryan Nahmias
Claims Adjuster
Ryan is a San Fernando Valley native with a background in political science, legal, and communications. He earned his bachelor’s degree in political science from Chapman University. His undergraduate degree allowed him to understand the world, and the intricacies of people and decision making. Ryan’s father is the President of the company, and his grandfather founded the company. He has grown up around the insurance industry and has been helping in various ways since he was 17 years old. Ryan excels in getting his clients at least a 40% better settlement from the claims process than they would have gotten otherwise. He is extremely detail-oriented, people-oriented, and helps ensure a fair and just resolution to the claims process.
Haykaz Kyurkchyan
Claims Adjuster
Born in Yerevan, Armenia, and based in Los Angeles for over 20 years, Haykaz has built a career that blends hands-on experience with a passion for helping others. He holds a Bachelor of Science in Finance, along with AIC, AIS, and AINS designations. His professional path began in the automotive industry and transitioned into insurance, where he spent several years as an insurance claims adjuster with Mercury Insurance, Liberty Mutual, and State Farm. While he gained valuable experience in the insurance world, his real interests have always been in construction and customer service. Becoming a public adjuster has allowed him to combine those passions. Outside of work, he is an avid traveler, outdoor enthusiast, and dedicated mixed martial arts (UFC) fan, which means he knows how to navigate both a complex claim and a solid roundhouse kick.
Jose Arellano
Research & Development/Inventory Specialist
In 1992, Jose began working in the insurance industry with a restoration company. In 1994, Jose was recruited by a public adjusting firm to head their Research & Development department where he was also trained as a Contents Loss Recovery Consultant. He joined Metropolitan Adjustment Bureau in 2006. He also speaks Spanish.
Jose Villalpando
Loss Consultant/Claims Adjuster
Jose was born and raised in Los Angeles California. He graduated from Santa Monica High School and attended Los Angeles Trade Tech where he studied Electrical Construction. In 2009, he began his career with a Water Damage Company. He started at the bottom as a laborer and quickly moved up within the company to become a Lead Technician and Project Manager. As a Project Manager, Jose specialized in Water, Sewage, and Mold Remediation. He handled all the large contracts and clients such as Boeing, Raytheon, and Northrop Grumman. Jose is now a Public Adjuster and specializes in fire and water damage claims. Jose is fluent in both English and Spanish.
Jose is certified in the following:
IICRC Water Damage Restoration Technician (WRT)
IICRC Applied Microbial Remediation Technician (AMRT)
IICRC Water Damage Restoration Technician/Applied Structural Drying (WRT/ASD) Combo
IICRC Applied Structural Drying Technician (ASD)
IICRC Health and Safety Technician (HST)
Asbestos Supervisor (Awareness & Worker)
Lead 40-hour Inspector/ Risk Assessor (Awareness & Worker)
Christine M. Zapp
Client/Bank Liaison
Christine is a native of Southern California, born in Indio. From an early age, she was involved in community service and enjoyed knowing that she was contributing to making a positive difference. She moved to Los Angeles in the mid-1990’s where she joined the entertainment industry. Through her years of experience and training, client service has always been a main focus. She joined Metropolitan Adjustment Bureau in 2020. Christine applies her education and experience assisting and working closely with the homeowners and mortgage companies throughout the insurance claim process as it pertains to the loss drafts. From beginning to end she is committed to providing professional service. Christine is a Notary Public.
Marc C. Slack
Executive Large Loss Adjuster
Marc is a native of California. He was born in Santa Monica and grew up in the Hollywood Hills. Marc received his general contracting license in 1987 and has been working in construction and estimating for over 35 years. His background in construction gives him a unique perspective on the estimating and negotiation process of the public insurance adjuster industry. Marc joined the team at Metropolitan Adjustment Bureau in 2024. His vast construction knowledge and experience with the insurance claims adjuster process make him a valuable asset to the team.
Andrew Lupercio
Research & Development
Andrew is from Baldwin Park, California. He proudly served in the United States Marine Corps. Andrew likes to put others before himself and aims to make a positive impact on the community. After the Corps, he joined the Arizona Department of Corrections, where he gained communication skills and many more traits to add to his toolbox. In 2024, Andrew had the opportunity to join Metropolitan Adjustment Bureau and went back to school to pursue a degree. He applies his prior experience and structure to Metropolitan Adjustment Bureau, where he is in the research and development department. He can communicate with clients and help process their property damage claims, including total loss contents. Andrew enjoys helping others and being part of the team.
Josh Kelman
Loss Consultant
Josh is a San Fernando Valley native with a strong foundation in business. He earned his MBA from Chapman University’s Argyros College of Business and Economics. His undergraduate degree is in business administration with a minor in public relations, also from Chapman University. Josh brings a diverse professional background to the team, with experience in mergers and acquisitions, corporate finance and operations, and project management. He applies his multidisciplinary expertise and results-oriented mindset to support clients throughout the insurance claims process, helping to ensure accuracy, efficiency, and a smooth resolution.
Maria Patricia Valderrama
Administrative Assistant
‘Patty’ graduated from Our Lady of Loretto High School. She worked in computer sales for six years before joining Metropolitan Adjustment Bureau in 2005. She has also worked with Univision Television setting airtime. She also speaks Spanish.
Sierra Ramirez
Administrative Assistant
Sierra is a San Gabriel Valley native, born and raised in El Monte, California. She graduated with honors from California State University, Los Angeles, earning a Bachelor of Science in Public Health. With a strong foundation in service and organization, Sierra brings a detail-oriented and supportive approach to her role as Administrative Assistant. She is eager to grow and is committed to supporting both colleagues and clients with professionalism and care, especially throughout the public adjuster process.
Matthew Gordon
Administrative Assistant / Accounts Receivable
Matthew is a Los Angeles native. He attended Los Angeles Valley College, where he graduated Summa Cum Laude with a degree in Marketing. He has more than a decade of experience in management and customer service, utilizing his skills to assist our clients. He joined the Metropolitan Adjustment Bureau team in February 2024.
Philis Wolff
Administrative Assistant
Philis joined MAB with over 15 years of office support experience. She is a San Fernando Valley native who loves living in Los Angeles and helping the citizens within it. Her role as an Administrative Assistant includes supporting both the Adjusters and Sales Team. A dedicated team player, Philis thrives in collaborative environments and takes pride in helping others succeed.
Nickie Miller
Bookkeeper
With an impressive tenure of 45 years in the accounting field, her experience spans multiple facets of the profession, management, tax returns, and payroll. Her profound dedication to her work is evident in the way she approaches each task with precision and care. She is committed to supporting and assisting our clients during challenging times.