Industry Experts on Your Side –

Our Founders and Staff

Nate Nahmias

President

Nate has been a licensed public adjuster since 1956 and was associated with New York Public Adjusting Firms until 1972. At that time he formed Metropolitan Adjustment Bureau in Los Angeles. With over half-century of experience, he brings a thorough and comprehensive knowledge of insurance loss adjusting on the policyholder’s behalf. Nate’s specialties include large loss insurance claims focusing in commercial and residential claims, building and contents, loss of income, and business interruption calculations.

Glenn Nahmias

Vice President

Glenn joined Metropolitan Adjustment Bureau in September 1993 after graduating from the University of California, San Diego with a Bachelor of Arts in Communications. Like his father, Glenn is highly respected in the insurance claims business. He is a former President of CAPIA (California Association of Public Insurance Adjusters) and a member of NAPIA (National Association of Public Insurance Adjusters). Glenn is licensed in 11 states and he and the Metropolitan staff maintain impeccable relations with insurance company adjusters, who they regularly negotiate with, making it easier and simpler to reach favorable settlements quickly.

Miguel Paez

General Manager

Miguel has been a Public Adjuster since 1996. He oversees the Research and Development Department while assisting the Metropolitan Adjustment Bureau’s Vice President with direct marketing to prospective clients. Miguel has over 20 years experience in managing the direct marketing aspects of the public adjusting industry. He also speaks Spanish.

Deborah Hardy

Office Manager

Deborah is originally from Ohio, where she graduated from Lumen Cordium High School in Bedford. She proceeded to study criminal justice at Case Western Reserve University. Ms. Hardy has over 30 years’ extensive experience, knowledge and research in the legal field from her experience prior to joining the team at Metro in 2017. Deborah truly knows what it means to work hard for what you have in life, working her way from her first position as a receptionist to now finding herself as our office manager.

Scott Estrine

Senior Claims Adjuster

Prior to becoming a public insurance adjuster in August 1999, Scott served as a U.S. Army Unit Supply Specialist for a field artillery unit while stationed at Fort Hood, Texas. Scott attended and graduated from several Army academy courses and was honorably discharged, receiving the Army Commendation Medal and Army Achievement Medal for his service. Scott’s discipline, persistence and attention to detail are evident in the claims he adjusts. He takes great pride in the letters of recommendations he receives from clients. Scott has obtained extensive knowledge and experience needed to adjust claims effectively. He is proficient in Xactimate and is a long-time member of NAPIA.

Marc Hattenbach

Senior Loss Consultant

Marc graduated from Ohio University with a Bachelor of Science degree in Journalism. Prior to joining Metropolitan Adjustment Bureau in 2004, Marc was with Blue Chip Inventory Service as a Director of Sales and Marketing. Prior to that, Marc served as regional marketing director for Feld Entertainment and in marketing capacities for other entertainment entities.

Matthew Foster

Claims Adjuster

Matthew is San Fernando Valley born and bred. He began his career with Metropolitan in 2017 as a research and development assistant while completing his bachelor’s degree program in business management from California State University, Northridge. Matthew has since become a loss recovery consultant and public adjuster apprentice with Metro and is currently continuing his education at the University of California, San Diego with a focus in project management. He is also a member of the Project Management Institute, Los Angeles Chapter and holds the CAPM Certificate. Matthew remains to be an asset to our team, using his work and educational experience to assist and benefit our clients in a variety of areas.

Edward Filian

Senior Claims Adjuster

Prior to becoming a public insurance adjuster, Edward spent most of his professional career working in the entertainment industry. After almost 20 years in the industry, Edward was looking for a change of pace and found his niche as a public insurance adjuster. Edward is Metropolitan’s executive adjuster, handling large accounts across many states as well as local losses and natural disasters. His passion for helping others in their time of need makes him an asset to the Metropolitan team. Edward is also fluent in Armenian and proficient in Russian.

Jeffrey S. Sherman

Senior Claims Adjuster

Jeffrey earned a Bachelors Degree in Economics from California State University, Northridge and was a member of the Zeta Beta Tau Fraternity. Jeffery has worked in the insurance industry for over 20 years as a claims specialist, risk manager and litigation specialist. While working for State Farm Insurance for 15 years, he perfected complete claims handling including litigation. He has also worked for Farmers Insurance, Progressive Insurance and Unitrin Specialty, as well as being the litigation specialist for the country’s largest landscaping company, ValleyCrest Companies, Inc. Jeffrey also carries a license as a California broker/agent.

Eli Delgado

Claims Adjuster

Eli entered the financial services businesses at an early age, joining a private wealth management team specializing in the needs of corporate executives, entrepreneurs, athletes and entertainers. After years of experience in the wealth management business, Eli narrowed his focus to the insurance needs of his clients. His experience dealing with complex estate planning strategies and numerous commercial and residential Real Estate financing transactions has ensured our clients are well taken care of.

Eli serves on the Board of Hope in Youth foundation. A non- profit which helps under privileged youth participate in sports and focus on academic achievement. Also active in the local community as a director of baseball player development for Sierra Canyon High School and Cinco Estrellas Baseball Academy in Encino, California. He also speaks Spanish.

Nicholas Nguyen

Senior Claims Adjuster

After obtaining his Business Economic/Finance degree, Nicholas worked for large insurance companies of over 15 years. He joined Metropolitan Adjustment Bureau in January 2007. He’s successfully assisted clients in handling fire, hurricane, earthquake, flood, vandalism, theft, fire and water damage claims in the field of residential and commercial property throughout the United States. Nicholas is a member of National Association of Public Insurance Adjuster (NAPIA) and is involved with the Boy Scouts of America. He also speaks Vietnamese.

Henry Nahabedian

Senior Claims Adjuster

Henry has been in the insurance and construction industries for over 25 years. With his educational background in engineering, Henry brings a vast knowledge base in resolving complex commercial and residential claims. Prior to joining Metropolitan Adjustment Bureau, Henry was involved in resolving major catastrophe claims around the United States. He is an experienced team player and seasoned claims adjuster with outstanding negotiation skills. During his time away from work, Henry is involved in the Armenian community in leadership positions. He also speaks Armenian, Spanish, Arabic, French, and Turkish.

Manny Dinglas

Senior Claims Adjuster

Manny was born in the Philippines and moved to America at a young age. He grew up in Ventura County and received his double bachelor’s degrees in Elementary Education and Christian Theology at Southwestern Assemblies of God University in Phoenix, Arizona. He was an Elementary school teacher for several years and transitioned into the Insurance industry in 2007. He adjusted claims for multiple carriers including Mercury Insurance, State Farm, AAA of Southern California, and Ameriprise Insurance. Manny is a licensed public adjuster with professional certifications in the following; IICRC Certified (Water Restoration Technician), Xactimate Level 2 and ILX Construction Certificate.

Santiago Navarro

Senior Claims Adjuster

Santiago Navarro is a Second Generation Central American & Latino immigrant whose parents moved here as adults to escape civil war in Central America and harsh conditions in their countries.

Santiago began his career working as a Construction Foreman after attaining journeyman level experience in various construction trades. He jumped into the insurance industry in the year 2013 as a Construction Project Manager/Estimator. With extensive experience in estimating and running Large Loss Structural, Residential and Commercial Construction he has the unique ability to adjust claims from both the insurance’s & contractor’s perspective.

He has certifications in the following categories:

  • IICRC (Institute of Inspection Cleaning and Restoration Certification)
  • FSRT (Fire and Smoke Restoration Technician) and
  • WRT (Water Restoration Technician)
  • Xactimate Certification- Levels 1 & 2

Courtney Crosby

Client/Bank Liaison

Courtney Crosby is a Client/Bank Liaison who works with the insured and their Mortgage Company to facilitate and process their insurance claim. Courtney has been in the retail banking field since 2010 and has worked with reputable banks such as Wells Fargo and One West Bank as a personal and business banker. While there she helped educate and inform consumers and business owners on financial tools and products that are aligned with their goals and would fit their needs. Courtney’s experience working in financial institutions makes it easier for us to give our clients that piece of mind in them knowing we’ve got them covered. Courtney holds a bachelor’s degree in business management from University of Phoenix.

Jose Arellano

Research & Development/Inventory Specialist

In 1992, Jose began working in the insurance industry with a restoration company. In 1994, Jose was recruited by a public adjusting firm to head their Research & Development department where he was also trained as a Contents Loss Recovery Consultant. He joined Metropolitan Adjustment Bureau in 2006. He also speaks Spanish.

Carlos Orellano

Administrative Assistant/Accounts Receivable Specialist

Carlos graduated from City Honors High School as a member of the National Honor’s Society. He is currently attending Moorpark College working toward a degree in Accounting. Carlos is proud member of our team, starting work at Metropolitan Adjustment Bureau in 2019. He also speaks Spanish.

Maria Patricia Valderrama

Administrative Assistant

‘Patty’ graduated from Our Lady of Loretto High School. She worked in computer sales for six years before joining Metropolitan Adjustment Bureau in 2005. She has also worked with Univision Television setting airtime. She also speaks Spanish.

Janari Jimenez

Office Clerk

Janari graduated from Baldwin park high school. She assists public adjusters in doing inventories and ALE’s (additonal living expenses). Janari joined Metropolitan in 2018, and wants to continue to learn and grow in this industry. She also speaks Spanish.

*All of our licensed public adjusters are members of NAPIA.